Why Would I Call EAP?
Everyone experiences personal or work related problems from time to time. Sometimes our own resources or support systems just aren’t enough. We could all benefit from assistance from
another source – one that you can trust and rely on for help.
Problems your EAP can help you with:
• Relationship issues
• Family concerns
• Emotional well-being
• Physical health concerns
• Chemical dependency
• Other addictions
• Financial difficulties
• Legal matters
As emergency responders, flight attendants prepare for and coordinate responses to emergency situations for carriers and for the traveling public. So who’s there to help flight attendants with their own reaction to traumatic events, both on the plane and off?
Your EAP representative can help you:
• Understand the dynamics and impact of a critical incident or traumatic event
• Recognize the normal signs and course of post-incident stress
• Identify strategies for managing and alleviating these symptoms
• Recognize when your recovery is getting stuck
• Access professional resources when needed
Problems can occur among coworkers. However, there is an alternative to making a report to management if you have a conflict with, or concern about, a flying partner. Whenever you are involved in a professional standards matter, you are encouraged to address the issue in a reasonable and timely manner.
To do this, your EAP representative can help you with:
• Defusing the situation
• Thinking through the conflict or concern
• Exploring the outcome you seek
• Identifying who and how to best approach the issue
• Addressing the problem through another work group’s professional standards committee